Think Social Capital Before You Think Knowledge Transfer

For the last decade, Knowledge Management (KM) (Davenport & Prusak, 1998) has been positioned as a business strategy that advances knowledge as a critical resource and the capacity to integrate pieces of it across the organization as a distinguishing feature for success within the market (Grant, 1996). The strategy promotes the transfer of knowledge within organizations (Alavi & Leidner, 2001, Holsapple & Joshi, 2002), and focuses on the capture, articulation, and dissemination of knowledge in an effort to build dynamic capabilities and to respond quickly to ABSTRACT